Marine equipment under the RunaMarine trademark is warranted to be free from material or manufacturing defects for a period of 2 years from the date of purchase. The warranty covers parts and replacement, provided that the product was purchased from an authorized dealer and installed by a certified specialist.
WARRANTY TERMS
- The product must be new and purchased from an authorized RunaMarine dealer.
- Installation must be performed by a certified specialist.
- To claim the warranty, the following documents are required:
- Invoice with the purchase date.
- Product serial number.
- Proof of certified installation.
If the product is installed by a non-certified specialist, the RunaMarine warranty will be void.
WARRANTY EXCLUSIONS
The RunaMarine warranty does not cover the following cases:
- Installation or usage that contradicts the user manual instructions.
- Damage caused by:
- Transportation, accidents, or natural disasters.
- Corrosion, power surges, water exposure, or chemical substances.
- Improper storage, unauthorized modifications, or repairs.
- Use of uncertified cables or accessories.
- Lack of proof of purchase, serial number, or certified installation.
- Cosmetic damage caused by normal wear and tear.
RunaMarine is not responsible for:
- Damage caused by third-party devices incompatible with RunaMarine equipment.
- Costs associated with shipping the equipment to the service center.
ADDITIONAL TERMS
- Transportation: The customer is responsible for shipping the product to the service center. However, replacement and return logistics are covered by RunaMarine.
- Warranty Period: The repair or replacement time does not extend the total warranty period.
- Customer Support: For more information or assistance, please contact RunaMarine at [email protected].
- Personal Information: Customers’ personal information will be protected in accordance with RunaMarine policies and used solely for warranty services.